Disney's Website Review

If you are a Florida resident and been on the Disney World's website and tried to buy to tickets for maybe just one visit because you only live a few hours away, and it is just to expensive to buy a hotel room instead of just driving the couple hours it takes to go back home. Well I have been spending the past couple of days on the website because we are trying to get one pass tickets to go to Epcot for our daughter's birthday. Well while I was on the website, purchasing the tickets it kept trying to sell me 4 day passes for my family of four. I even spoke with an online chat repsentive and acted like I was incapable of running my computer and how to work the internet. I just wanted prices for a one day ticket for a family of four. She then told me that they do not offer one day tickets to epcot for Florida Residents, and that you had to change your settings to all guests. Which I thought was very hard, you know how hard is it for a chat customer service to just give me the price for a one day ticket for an adult and a child. I had to call Disney to get the information I wanted to know, which I was not to happy about. I mean if I knew I had to call them and wait on hold to figure out what I actually wanted do you think I would have tried to chat with a person online before hand or just wasted my time calling disney and getting the information in the first place. Disney customer service over the phone was great and very polite their chat service on the other hand sucks.